Today I am going to tell you about some of the theory part for Accounting Information System that we have learned last week with Sir Noreffendy. It is all about what are includes in each of the business process. So my group decided to discuss in details on Mcdonald's which is our choice of business.
'Mcdonald's logo.'
'Some products from Mcdonalds'
So we learned that in Primary Business Processes we have five types which is :
PRIMARY BUSINESS PROCESSES
A . INBOUND sales logistics
~ Receiving , storing , distribution of material at the warehouse .
So this would be the place where the raw material of the production will be located before it will be transform to Mcdonald's product.
*The example of Mcdonald's stores,warehouse or factory that will be keep the raw materials before it becomes finished good for the production*
B . OUTBOUND sales logistics
~ Distributing , product and service to customers .
Then from the warehouse or stores,they will send those materials needed to each of Mcdonald's franchises,and branch here in our country,Malaysia. And this process is also would be done by other country as well.
*The track that will deliver the materials to each branch or franchises.*
*This is the way how the rider will deliver the products or services to the customers in Malaysia and it is called as 'McDelivery' services.'
*And this would be the motorcycle used by the rider for McDelivery in overseas.*
~ Transforming inputs into products or services .
This would be the process needed in productions in order to transform from RAW MATERIALS to FINISHED GOODS. For example,as for Mcdonald's, they will use a lot of meat and chicken that will be transform to made as the patty.
*This would be the example of inputs of the operations needed in the production of patty burgers. *
*The tranformation process*
*This would the output of the products that is transform*
D . MARKETING
~ helping customer to buy the product services of the firm .
Then, in this process,they will plan a strategy to attract customers to buy their products. For example,they might use commercials,promotion,and also free toys with each purchases to attract kids.
*Examples of Mcdonald's promotion*
*Free toys for each purchase of Happy Meal that will attract kids especially. *
*McDelivery commercial for Mcdonalds*
E. Services.
~ Post sale support provided to customer such as repairs and maintenance function .This process would be the feedbacks from the customers that will helps in increasing for any incovenient issues and they will upgrading their maintenance function and repairs if there is any damage.
*Both are the example for maintence and repairs*
SUPPORTING BUSINESS PROCESSES
A . PROCUREMENT
~ Buying the resources needed to carry out the entities primary activities .
*The materials needed*
B . HUMAN RESOURCES
~ Recruiting and hiring new employees
~ Training , paying salary , employees benefits .
*The management of Mcdonalds*
*Malaysia Mcdonalds Crew*
C . TECHNOLOGY DEVELOPMENT
~ Activity to improve company products or services
*Mcflurry ice cream machines to mix the ice cream and the toppings together*
*Machines to fried the fries more efficiently and fast*
*And also techonology that creates an idea of Mcdonald's drive thru that using technology for take away purposes*
~ Accountant , lawyer , administrative .